FREQUENTLY ASKED QUESTIONS
How much does a membership cost?
We offer three membership plans to suit, Single User, Small Business and Corporate. Monthly and annual billing options are available on each plan. Annual billing offers a saving of 10%.
Should I get a monthly or annual plan?
Our annual plans are better value for money and save 10% per year.
Regardless of which option you choose, your membership is guaranteed to pay itself off with one successful grant application.
Do you offer invoice billing?
While credit card is our preferred payment method, we do offer invoice billing on annual memberships.
You will need to email our accounts team to request to be set up for invoice billing.
How do I change my plan?
To change your plan, go to My Account > Plan & Billing > Manage Subscription > Click on your current plan > Edit Subscription. You can then choose to either upgrade or downgrade your plan by choosing a membership type from the drop down menu.
If you downgrade, a prorated credit will be issued to your account which will take affect when your next payment is due.
If you upgrade, you will only need to pay the difference between your previous and your new plan.
Can I get reimbursed if I cancel my yearly subscription mid-way through?
Please contact our support at hello@navigatebusinessgrants.com.au
Can I add another username to my corporate account?
Yes you can add another username. Please contact us at hello@navigatebusinessgrants.com.au